Review the KYC request
Last updated
Was this helpful?
Last updated
Was this helpful?
Only available to admins with the following rights:
KYC account manager
Verified individual account manager (exclusively for updating user account type from to )
Corporate account manager (exclusively for updating user account type from unverified individual to )
Step 1. In the navigation bar, go to KYC requests Step 2. Optionally, enter the following search parameters in the corresponding boxes:
Email of the requestor
State of the request (approved, rejected, waiting for review)
Account ID of the requestor
Step 3. Select the desired KYC request Step 4. Review the Step 5. Click Approve/Reject
In case you clicked Reject:
Step 6. In the dialogue box, in the Reject reason box, type the reject reason Step 7. Click Reject
Note: if required (for example, one of the documents has expired), you can later BUT cannot approve a previously rejected account. In the latter case, a user will have to send the documents again.