Account recovery

Account recovery allows you to gain access to your account in case you lost or forget your password.

Note: it is impossible to recover an account in case the seed is lost because specifically the seed allows you to prove the ownership of your account.

Step-by-step

Step 1. In the Sign in page, click on the Recover it button (you will be redirected to the Account recovery page) Step 2. In the Email box, type the email of your account Step 3. In the Recovery seed box, enter the recovery seed to your account (Note: if you lost your recovery seed, there is no way to recover the account) Step 4. In the Password box, type the new password to your account Step 5. In the Confirm password box, type the password again Step 6. Click Recover

You will be redirected to the Sign in page

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